Posted Sun, 15 Jul 2018 17:51:28 +0000
Jul 15 , 17:51 UTC
Resolved - This incident has been resolved.
Jul 15 , 13:36 UTC
Monitoring - We have brought back the faulty storage backend to operational status. If your cloud server is still non-operational, please try to hard stop your cloud server and start it again. If you still face issues with your cloud server, please reach out to our customer support at email@example.com for more assistance. We sincerely apologize for the inconvenience caused.
Jul 15 , 11:46 UTC
Identified - We have identified an issue with one of the storage servers in our Helsinki data centre. This problem is limited to a small number of users. We are working to restore the services and resolve the situation as soon as possible.