Posted Sun, 12 Aug 2018 14:34:05 +0000
Aug 12 , 14:34 UTC
Resolved - This incident has been resolved. If your server continues to experience any issues please contact our Support.
Aug 12 , 09:32 UTC
Monitoring - We have restored storage access on all affected cloud servers to normal operating status and continue to monitor the situation.
If your server is still not fully functional, please contact our support at email@example.com.
We apologise for the incident.
Aug 12 , 07:26 UTC
Identified - We have identified an issue with one of the storage servers in our Chicago data centre. The affected storage disks may have entered a read-only state or caused the cloud server to become unresponsive.
We are working to restore the services and resolve the situation as soon as possible.