Posted Tue, 10 Apr 2018 07:13:30 +0000
Apr 10, 07:13 UTC
Resolved - This incident has been resolved.
Apr 10, 06:47 UTC
Monitoring - We have restored normal network connectivity to all affected cloud servers and continue to monitor the situation.
If you are still unable to connect to your server, please contact our support at email@example.com.
We apologise for the incident.
Apr 10, 04:54 UTC
Identified - We have identified an issue with network connectivity in our Frankfurt data centre due to our transit provider issues. The affected cloud servers may experience connectivity issues to some destinations.
We are working to restore connectivity and resolve the situation as soon as possible.